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| Consumer Research Facts |
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The Coalition hired a professional public opinion survey firm, Public Opinion Strategies, to conduct a nationwide poll of consumers to determine their feelings about specific telecommunications issues. Below are some key points from the survey. This data can be used as a "Did you know.." type item in your subscriber newsletter or on your Web site.
2005 National Survey of Voters Key Statistics
- The Coalition to Keep America Connected initiated a national survey of voters to gauge opinions regarding the Universal Service Fund. The following consumer research statistics are tools for your use in consumer newsletters, Op-Eds, letters to the editor, internal publications, etc.
- All statistics are from a national survey of voters conducted July 12-14 and 16-17, 2005 by Public Opinion Strategies. The survey was conducted via telephone to 800 registered voters and has a margin of error of plus or minus 3.46%.
- After hearing a description of the Universal Service Fund, the majority (51%) view it favorably.
- By a significant margin (70%), voters found the argument for keeping the Universal Service Fund in place to be more compelling than the argument for ending the Fund.
- When asked to choose, voters heavily favored (nearly three-to-one) maintaining the Universal Service Fund over putting an end to it.
- Nearly three-fourths of voters would ask their Member of Congress to vote to keep the Universal Service Fund in place.
- Looking ahead, Americans want telecom reform to focus on affordability more than anything else. (Voters were provided the list below of goals and objectives that have been suggested are important for Congress to focus on while they consider how best to update the nation's telecommunications laws. Respondents were asked which one they thought most important.)
- 42% - Keeping rates affordable for all consumers
- 15% - Continuing to invest in telecommunications infrastructure to spur economic growth, especially in rural America
- 15% - Reducing government regulations and letting the free market determine what services consumers will have access to and at what price
- 14% - Ensuring an even playing field for all telecommunications providers
- 11% - Making sure that all consumers have access to the latest technologies like broadband
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